You may return most new, unopened items sold by Modern Warriors within 15 days of delivery for a full refund. Our 15 day return policy does not apply to any firearm, ammunition or NFA (Class 3) item. There are NO returns on firearms. However, if for some reason a firearm cannot be picked up from the receiving FFL dealer, the firearm may be returned ONLY after an RMA is obtained from Modern Warriors. These RMAs will be issued on a case-by-case basis. In this instance, the customer will be responsible for return freight charges and a 10% restocking fee. Due to the required ATF approval process on NFA items, there are NO refunds on any NFA (Class 3) item once the required forms have been submitted to the ATF, unless the item is damaged during delivery.
Most returns are fully refunded within 3-5 days after we have received and process the return of merchandise. It may take longer for the credit to appear in your account depending on your bank. If an item is being returned for a replacement, most in-stock items will be shipped within 1-3 days after receipt of your returned item. This may take longer depending on availability.
If you received a damaged, defective, or incorrect item, we’ll ship you a replacement of the exact item upon receipt of the damaged or defective item. We will send you a return shipping label for the return. To request a return authorization, please send an email to: firstname.lastname@example.org.
If a return is due to our error then we will pay all return shipping costs, otherwise the customer is responsible for all return shipping costs. If we are replacing a returned and/or a defective or incorrect item, we will ship you a replacement item at no shipping cost. When returning any merchandise, please use a traceable shipment method and insure appropriately.
Modern Warriors does not warranty any firearms or NFA (Class 3) items. Most firearms and NFA (Class 3) items are warranted by the applicable manufacturer for the lifetime of the product. Customer is responsible for checking with the manufacturer for the details of any warranty before purchasing the firearm or NFA (Class 3) item from Modern Warriors.